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Our Team
Our Team

Vicki Crawshaw Kwarciany, PH.D. Rebecca Dannenbring, M.A. Jeff Chan, M.A.


Jeff Chan, M.L.I.R.
Jeff has over 15 years of consulting experience helping executives, managers, and teams improve business performance through strategic approaches with practical insights. He helps organizations achieve sustainable performance improvements through the alignment of strategy, organization, and people. 

Jeff knows how to drive change in an organization; he has supported and led many change initiatives, working with leaders and key change agents to drive performance improvement.  Jeff has supported a wide range of organizational improvement initiatives using his breadth of expertise in balanced scorecards, process reengineering, organizational design, change management, Baldrige/quality processes, transition management, and team management. 

Jeff has worked across various industries including oil, gas and chemicals; retail and apparel; professional services; and industrial manufacturing.   Jeff has a Masters of Labor and Industrial Relations with an emphasis in Organization Development from Michigan State University, as well as a B.A. from Michigan State in Education. His professional memberships include the Human Resource Management Association of Chicago, Organization Development Network, and International Society for Performance Improvement.  He is the founder and president of Chan Management Consulting (CMC) and is an affiliate of The Ciany Group, Inc.

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